Spana for service center

Acquire online consumers and private fleets in need of automotive services, 24/7
Spana is a technology platform that delivers new customers to your automotive service center

Join the growing number of select service centers on Spana benefiting from the increase in demand for automotive services

 

Features


1. New Customer Acquisition
Spana delivers new customers having an immediate need for repair and maintenance services. Types of customers include consumer households and commercial and private fleets.

2. Booked Service Appointments
Spana notifies you when a vehicle owner books service with your business. Information includes the date and time of service, service requested, vehicle info, and customer contact information.

 

3.Get Discovered Online and grow your business

Join the Spana platform to gain exposure to new customers in your area that may have otherwise not been aware of the services offered by your business.

 

4. Access to Millions of Vehicles

Gain access to millions of vehicles through Spana partnerships with industry-leading companies in the insurance, ride-share, and roadside assistance industries and others. 

 

5.No Monthly Fee 

Spana collects a modest fee when it delivers paying customers to your business. Upon joining, your business receives a free online business profile boosting your online presence.

 

6. Detailed Price Estimates

Today’s consumer demands detail prior to taking their vehicle in for service. Spana estimates include auto part descriptions, labor rate, labor time, and tax information (if any) 

 

7. Business Profile Shared

Your business information is shared; services offered, customer ratings and reviews, amenities, certifications, hours of operation, warranty, and directions.

8. Customizable Service Appointments

Ability to customize how service appointments are booked.

9. Easy Account Setup

Spana can have your account set up and active in minutes once your application is approved. Training is included with account setup.

 

Time to Re-Think Your Business Strategy

How consumers and businesses shop for automotive services has changed due to technology penetration and internet usage. 

 

Vehicle owners that have a need for service turn to online platforms for research and service acquisition. Ideally, they want the entire transaction to be online too. Spana is an ideal platform to find, book, and pay for automotive services. Its is also an ideal platform for automotive service centers to acquire new customers that have an immediate need for service.

There is no risk at all for an automotive service center to join Spana. Your business will have unlimited access to vehicle owners in need of service in your area. There is no limit on the number of service requests to participate in. And there is no monthly fee for now.

 

 

How Spana Works

 Service requests are entered on Spana by its users, 24/7
 Spana automatically delivers service estimates to its users based on information provided by participating service providers
 Customer selects provider, date, and time of service, and secures their service appointment 
 Service is performed by the provider – additional services/repairs may be offered at the time of service
 Upon completion of service, the provider provides an invoice according to the agreement with the customer for payment 
 Customer payment method is charged the full invoice amount. Customers can pay on the App or directly to the service center, if the payment is done on the platform Spana sends payment to the provider less a small transaction fee all within 24 hours.

 

Spana Desktop and Mobile Apps

Your Spana account can be managed via desktop and mobile apps (iOS and Android are available).

There is no limit on the number of staff members associated with each account or location. Spana mobile apps allow Service Providers to:

-Receive detailed information on service requests; YMM, requested services or problems, and notes

-Manage service appointments

 -Exchanging photos and videos during service

-Answer questions about service via private communication, text, etc.

 -Provide customers with real-time updates on service

-Process consumer service payments

 

What Automotive Service Centers are Saying about Spana”

-” Spana helps up to get more customers that we wouldn't get on our own”

-Michael Mwambungu, Mwadera Car Wash, and Service